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Money Box

BBC Radio 4

Civil Service Pension Debacle and Cheaper Energy?

Jun 27, 202624 min
Summary

In this episode of Money Box, the hosts examine a range of pressing financial issues, beginning with the ongoing chaos surrounding the administration of the civil service pension scheme. Six months after Capita took over the contract, thousands of retirees remain without payments or adequate communication. The episode explores why such struggling firms continue to be awarded government contracts and features a discussion on the complexities of public procurement. The program also highlights the concerning decline in child benefit claims, noting that one in eight parents fails to claim the tax-free support, often due to the confusing nature of the high-income charge. Experts emphasize the importance of claiming, as it provides essential National Insurance credits toward the state pension. Furthermore, the episode addresses the looming rise in energy bills scheduled for July. With many households still carrying significant debt from the energy crisis, debt advisors advocate for a national social tariff to protect low-income individuals. Finally, the show concludes with a lighthearted look at a limited-edition Bank of Scotland banknote celebrating Scotland’s qualification for the Men’s Football World Cup, with proceeds benefiting a homelessness charity.

Updated Jul 3, 2026

About This Episode

The PCS union is calling for Capita to lose its contract to administer the Civil Service Pensions scheme six months after it took over. It follows problems which have seen thousands of retired civil servants waiting months for pension payments. The Union says it would like the contract to be managed by the government instead. Capita says it is making progress on getting things 'back to normal levels' and that it’s got extra trained staff working on the backlog.

Why is the take-up of child benefit, which is worth at least £1,400 per year, at its lowest level for more than twenty years? HMRC says it works with 'many partners' to promote take-up and provide information to new parents in hospitals across the UK. But what else can be done?

A debt advice provider calls for a new social energy tariff to give cheaper gas and electricity to those on lower incomes, ahead of price rises in July.

And, the new rare bank note to celebrate Scotland qualifying for the World Cup for first time in more than 25 years.

Presenter: Paul Lewis Reporters: Hannah Mullane and Jo Krasner Researcher: Catherine Lund Editor: Jess Quayle

(First broadcast 12pm Saturday 30th May 2026)

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