The Martin Lewis Podcast
BBC Radio 5 Live
Question Time: Beginner investor: explain the risk? Faulty kitchen: getting money back? Self-employed: how to start a pension?
In this Question Time edition of The Martin Lewis Podcast, the host addresses a variety of financial concerns from listeners, whom he affectionately terms "extremely savvy questioners." The episode tackles three primary inquiries: pension planning for the self-employed, the risks associated with beginner investing, and consumer rights regarding faulty household goods. Regarding pensions, Martin advises a freelancer that it is never too late to start contributing. He explains the benefits of tax relief and suggests that those uncomfortable managing their own investments consider ready-made portfolios that balance risk according to individual goals. When discussing investing, the host uses a caller’s experience to explain the concept of "pound cost averaging" and the importance of diversification. He emphasizes that while all investments carry risk, a long-term, balanced approach is the most effective way to navigate market volatility. Finally, Martin explains the "SADFART" acronym—satisfactory quality, as described, fit for purpose, and lasting a reasonable length of time—to guide a listener seeking a resolution for a faulty, five-year-old kitchen. The episode concludes with a successful case study of a listener who used the threat of an ombudsman complaint to resolve a delayed travel insurance payout.
Updated Jun 30, 2026
About This Episode
In this episode of The Martin Lewis Question Time Podcast, Martin tackles a packed agenda of your real-life money dilemmas, bringing practical advice to your most pressing financial questions.
For those new to investing, there’s a question from a beginner worried about risk. Martin unpacks what “risk” really means, how to assess your tolerance, and why understanding volatility is key before putting your money into the markets.
Martin explains pension options for the self-employed - a crucial topic for anyone without automatic workplace contributions. Martin breaks down the key choices, from personal pensions to SIPPs, explains how to get started and how to make your money work harder for your future.
A listener asks what rights they have when a kitchen starts to fail five years after installation. Martin explains consumer protection laws, including how long goods should reasonably last and how to challenge retailers or manufacturers when things go wrong well beyond the guarantee period, going through his SAD FART acronym so you can easily remember your statutory rights under the UK Consumer Rights Act.
There’s also a feel‑good moment, with a success story from a listener who successfully claimed on their travel insurance - highlighting the importance of knowing how to navigate the claims process.
Plus, Martin reflects on his own biggest money‑saving faux pas, listen to find out if he is on the Energy Price Cap.
And, England fast bowler Mark Wood steps up to become the first cricket World Cup winner to also be awarded an ESQ.
If you want to ask Martin a question, you now can! His Question Time podcast lets you ask Martin absolutely anything and everything (within reason!) – so if you’ve always wanted to know his favourite ice cream flavour, if he’s ever pondered the meaning of life, or have a very complicated question about your personal finances, email it to MartinLewisPodcast@bbc.co.uk.
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